• Returns are free. 
  • We offer a no quibble returns policy. Send your item back with 14 days of receiving your order for a full refund.
  • Get your free postage here.
  • Try and reuse the packaging your item came in (for extra environmental points).
  • Include the returns form and your order number
  • As a responsible employer we apply a 48-hour delay in opening returns, once received, this is to mitigate against any COVID-19 risk.
  • Refunds will be issued in the original method of payment and may take 2-3 working days to show in your account.

Unfortunately we can't offer returns on swimwear, make-up and perfume.

Happiness Guarantee

Our #1 priority is your happiness. Which means we stand by the clothes we sell 100%, no matter what. If you have a problem, we'll solve it, refund it or replace your order. Whatever it takes. Just contact our Customer Support Team. 

Email support@re-fashion.co.uk