We're a small team with a big dream - to reinvent charity shopping and fuel the circular economy. Our amazing staff are at the core of this mission. They sort, list, pick and pack every item of donated clothing with love and care. And it's their safety that's paramount to us in these difficult times.

That’s why, with heavy hearts, we must let you know that we are unable to process any orders, returns or donation bag requests.

Orders

If you're willing to wait and want to nab a bargain you can still shop. You just won't get your preloved purchase for a while. However, it will be yours and no one else's.

Returns

Unfortunately, we won't be able to process any refunds during this period. Don't worry we'll honour all returns, no matter how long you've had them. Hold on to them for the time being though.

Donation bag requests

We're unable to send out any new bag orders. However, if you've already got a donation bag please use it. After all what a perfect time to declutter! When they're back up and running - take it to your nearest DPD drop off shop.

This is a temporary pause to Re-Fashion and although inconvenient I'm sure you'll understand it's done for the right reasons. Please stick with us and we'll be back stronger than ever when the government gives us the nod.

Lots of love,
The Re-Fashion Team