To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once we have received your return request
What items are returnable?
You can return any of your items within 30 days of receipt of your shipment.
- They must be in original condition and any new goods must be unused
- Any clothing tags still attached
- Unfortunately you can’t return swimwear, make-up or perfume.
Are there any charges for return?
- There are no charges for returns. It’s FREE, yay!
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return has been received and inspected, we will send you an email to notify you that the refund has been processed.
- Your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days.